About
Dr. Tom Santoro at a Glance
- > Full professor – research & writing in interdisciplinary / speculative sciences: IBC, IEM, GVTM, ICRM, IADR
- > Founder, primary mediator, instructor and key consultant / coach in this firm
- > International English and communication specialist with negotiation expertise – i.e., Legal English coaching / simulations for international attorneys
- > Native English speaker from New York City with significant international experience
- > State-certified (EU-Germany) international business mediator with 200 hours of training
- > Florida Supreme Court Certified 40-hour Circuit Civil Mediation Training Program
- > Ph.D: intercultural business communication expert / intercultural evaluative mediation and international conflict management concentration
- > Master’s: culture-specific studies
- > Law firm manager: professional negligence, personal injury and medical malpractice
- > Immigration law firm paralegal and certificated paralegal (not an attorney* – referrals upon request)
- > Corporate trainer in management, technical, legal fields and business owner
Core Competencies
- Dynamic, interpersonal connections
- Non-violent communicator (NVC)
- Inquisitive life-long learner
- People person with verbal and non-verbal finesse
- Extensive technical and people skills
- Interests: dance, archeology, kayaking,
- golf, cultural immersion, family
Mission
To provide professional quality, client-oriented, interdisciplinary services.
Vision
Accessible intercultural competence in mediation, conflict management, consulting, coaching, international CRM, and GVTM.
Values
- Multi-partiality
- Confidentiality
- Inclusion
- Diversification
- Approachability
Tom’s Story
Originally from New York City, Prof. Dr. Santoro has spent most of his professional life both in academia and in the business world. He has lived and worked abroad for many years and is currently residing in Germany.
Corporate Training, Consulting & Coaching
In the USA, he had a corporate training (intercultural foreign assignment integration) and consulting company for nearly twenty years in an area of intensive international investment (i.e., BMW in Spartanburg, S.C.). Parallel to that, he taught BA and MA students at the McColl Business School in intercultural business communication (i.e., Bank of America). He also advised and coached local and international clients on start-up, entrepreneurial, and intercultural communication / language competency issues in the USA and the EU.
- Atlas International partner – corporate, business, communication training and technical translations (Charlotte, USA)
Law Office Manager and Paralegal
In the areas of professional negligence and malpractice in the USA for several years. As a state institution certificated paralegal he conducted and/ participated in the intake, research, court preparation and settlement team processes of medium to large law suits.
Business Mediator
- > EU sanctioned state certified business mediator (200 + 40 hrs., D)
- > Graduate of a state supreme court certified circuit court civil mediation training program (US-FL)
- > Mediation style – adaptive / integrative: expertise oriented evaluative mediation, as well as facilitative mediation skill sets
- > With extensive iADR, mediation, legal, conflict management, coaching, instruction and communication experience, he has developed a reputation for excellence, high performance, and innovative solutions – especially in difficult, complicated intercultural / international business and sophisticated family business cases
Professor (Prof. Dr.)
University professor, areas of specialization: intercultural business communication, international crisis / conflict management, cultural history/psychology, virtual global team management, international customer relations management, media management, international relations & business/culture studies, mediation/ADR – Anglo law studies, specialized English language and business topics.
In addition to his involvement in mediation and alternative dispute resolution (ADR), he developed and taught in various aspects of intercultural conflict management and international corporate governance currently as a full professor in the communication and management department of a reputable, private university.
In the areas of professional negligence and malpractice in the USA for several years. As a state institution certificated paralegal he conducted and/ participated in the intake, research, court preparation and settlement team processes of medium to large law suits.
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Researcher and Author
In his professional segment, Dr. Santoro is continuously conducting research, is a member of professional mediation organizations in Europe and North America and is currently writing a book series specializing mediation in intercultural conflict management and intercultural / international business communication and negotiation. He is currently based in the EU and Florida, but is active anywhere in the world where mediation cases and intercultural negotiations arise.
Entrepreneurship
- > Atlas International, partner – corporate, business, communication training, language instruction and technical translations (Charlotte / New York City USA)
- > Aristocrat Limousine Service, owner – celebrity transportation
- > A+ Computer and IT Services, owner – digital technology services
*Disclaimer
We are not attorneys and give no legal advice – clients should select their own lawyers for any legal purposes. To repeat, we are not a legal firm and do not offer any legal services. If a mediated agreement requires a legal written contract to finalize the agreement, this should be conducted by independent attorneys selected by the mediatees. The fees for any legal services have nothing to do with the mediation services provided and the mediator does not unduly influence any attorney selection. The mediatees agree amongst themselves whether they want to share legal services or have separate attorneys for agreement / contract finalization.
Do have any questions or requests?
Let me know!